Poor Service Vodacom Customer Care

Hi Guys we are unable to solve an issue with an upgrade that Vodacom processed on the wrong number. We have been struggling to solve this issue for the past 3 months without any positive result.

They allege that Ram Couriers arranged collection of the handset but nobody called me to arrange collection of the device. I have requested from Vodacom on numerous occasions to contact me regarding the collection.

Please refer to the attached communications.

Regards

Christo de Beer + ********** 6773