MN
Mandisa N
1 reviews | Active since Jul 2022
13 Feb 2023, 12:01
Poor service vodacom
Vodacom is selling products that do not match when delivered, I took a phone contract over the phone I asked every detail about the phone but I received a total different phone from what I took now I ask them to come fetch the phone they are giving me a run around from the 27-01-2023 till today they are not coming to the phone back I don't want it
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Replies (5)0
Replies (5)
Vodacom's replyOfficial
13 Feb 2023, 14:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Feb 2023, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MN
Mandisa N's updateReviewer Update
15 Feb 2023, 09:48Am still waiting for the call
MN
Mandisa N's update15 Feb 2023, 09:48
Reviewer Update
Am still waiting for the call
MN
Mandisa N's updateReviewer Update
18 Feb 2023, 17:36Am still waiting for the collection of the phone I do not want this phone and its almost a month now saying you are going to take it
MN
Mandisa N's update18 Feb 2023, 17:36
Reviewer Update
Am still waiting for the collection of the phone I do not want this phone and its almost a month now saying you are going to take it
MN
Mandisa N's updateReviewer Update
20 Feb 2023, 13:09The only time you can get me on the phone is before 10 o'clock in the morning
MN
Mandisa N's update20 Feb 2023, 13:09
Reviewer Update
The only time you can get me on the phone is before 10 o'clock in the morning
MN
Mandisa N's updateReviewer Update
28 Feb 2023, 07:31Good Day
I do not understand why you take money for the phone that you are suppose to come fetch and you have not tried to contact me, you are *****ing me I said I don't want the phone I want my money
I do not understand why you take money for the phone that you are suppose to come fetch and you have not tried to contact me, you are *****ing me I said I don't want the phone I want my money
MN
Mandisa N's update28 Feb 2023, 07:31
Reviewer Update
Good Day
I do not understand why you take money for the phone that you are suppose to come fetch and you have not tried to contact me, you are *****ing me I said I don't want the phone I want my money
I do not understand why you take money for the phone that you are suppose to come fetch and you have not tried to contact me, you are *****ing me I said I don't want the phone I want my money