1 reviews | Active since Dec 2016
POOR SERVICE VODACOM CALL CENTRE ACCOUNTS DEPARTMENT
<p>I wote a review yesterday about the poor servicde of Vodacom Call Centre Accounts. They reacted that a consultant will call me. A messag that I receiced during he night. It is now 12 noon and up to now no call from a consultant of Vodacom. IT IS AN UNBELIEVABLE POOR SERVICE, do they really think that they can put you af by a poromise that they will call, and they did not comply to their promise? APPALLING!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
People don't be so naive to believe them. This is an automated messsage. The same wording that I received last night. Stil no phone call from them after more than 72 hours.
People don't be so naive to believe them. This is an automated messsage. The same wording that I received last night. Stil no phone call from them after more than 72 hours.
It is now nearly 16h00 and stil an empty promise, No phonecall from Vodacom!!!!!!! How long are "in due course"? That's the question. POOR SERVICE!! I can't believe that a cellular network does'nt really care about its customers and think they will be pleased with only a promise that a consultant will phone you SOMETIME!!!!!!
It is now nearly 16h00 and stil an empty promise, No phonecall from Vodacom!!!!!!! How long are "in due course"? That's the question. POOR SERVICE!! I can't believe that a cellular network does'nt really care about its customers and think they will be pleased with only a promise that a consultant will phone you SOMETIME!!!!!!