Poor service Vodacom

Item: Vodacom
Rating: 1
Author: Johanna M

Still no response from Vodacom! Being told Im not a customer! But you take my money every month. My numbers on old system. Being treated like ****! I spend lota of money with vodacom and nobody wants to aort out my issues! Ombudsman will be given a call!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

12 Nov 2025, 10:56

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Nov 2025, 10:56

Official