LW
Lynette W

1 reviews | Active since Nov 2021

21 Sept 2022, 20:37

Poor service vodacom

I try for 15 months now to cancel my datacontract. I spend hours on phone to cancel it and cost me a lot on calls but nothing help. Agents put me through from one agent to another. The keep on taking money from my account every month. I dont even have the datacard because I thought I cancelled it successfully in June 2021

0
Replies (1)
Vodacom
Vodacom's reply22 Sept 2022, 07:49
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team