LW
Lynette W
1 reviews | Active since Nov 2021
21 Sept 2022, 20:37
Poor service vodacom
I try for 15 months now to cancel my datacontract. I spend hours on phone to cancel it and cost me a lot on calls but nothing help. Agents put me through from one agent to another. The keep on taking money from my account every month. I dont even have the datacard because I thought I cancelled it successfully in June 2021
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Replies (1)Vodacom's replyOfficial
22 Sept 2022, 07:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Sept 2022, 07:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
