POOR SERVICE: VODACOM

Been with Vodacom forever. Has a cell phone contract which included 300 minutes per month. They unilaterally and without notifying me, changed the conditions of my contract.

The uninformed change apparently had the effect that my account is now in arrears. Their automated service is inefficient. They cut my service and their staff, that should actually help you, just pass the problem around.

Totally inefficient service. I will lay a charge with the Consumer Tribunal.