MS
Marius S
1 reviews | Active since May 2019
18 Feb 2025, 12:07
POOR "SERVICE" VODACOM
How is it that each time one refers a "problem" to Vodacom via their "online chat" platform they are "unable" to assist you and refer you to the "relevant" department????
In Aliwal North we have a constant issue with cellphone reception as well as with the Vodacom Internet Services.
We have complained about this many times without anything being done about it.
What does Vodacom expect from a customer that pays R1200 a month for a service that does not work??
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
18 Feb 2025, 12:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. . Regards, Vodacom Consumer Website Team
Vodacom's reply18 Feb 2025, 12:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. . Regards, Vodacom Consumer Website Team