mK
mohammed K

1 reviews | Active since May 2016

27 May 2016, 07:21

Poor service vodacom

<p>Vodacom the worst customer care division,I have incorrect debit order going of on my accouunt for a year.And the only solution to my problem is to go to the store were i took the contract,And that means i have to go from johannesburg to Durban, vodacom customer care cant help,vodacom accounts cant help . . . all they do is make you hold on and make you speak to people who have no understanding on how anything works at vodacom.</p> <p>3 days of phone calls</p>

0
Replies (2)
Vodacom
Vodacom's reply27 May 2016, 10:50
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
mK
mohammed K's update13 Jun 2016, 08:09
Reviewer Update

Its now day 17 and still no contact from vodacom regarding my issue,Shame vodacom i guess quality service does not mean anything to you.