POOR SERVICE VODACOM

Item: Vodacom
Rating: 1
Author: Werner K

I just received a new P8 lite and the Vodacom person never completed the info on the system so my new sim card is not working and they said they will phone me back and nothing, POOR SERVICE FROM VODACOM ref ********** 0

Helpful (0)

Replies (2)

Vodacom's replyOfficial

20 Aug 2018, 15:34

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom's reply20 Aug 2018, 15:34

Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Werner K's updateReviewer Update

20 Aug 2018, 15:40

Good day sorry its too late i asked Vodcam to return the phone which i did very quickly, and opted to go with Telkom. Funny how quickly they can take a phone back but cant fix there problem. Maybe some more training needed in stores?

Werner K's update20 Aug 2018, 15:40

Reviewer Update