Poor service Vodacom

<p>I was charged a fee for V-live from Vodacom</p> <p>I have called them numerous times requesting what this is for. </p> <p>No one there knows and I have been told that they cannot help but I have to pay the charge. </p> <p>I did not use any services called V-Live but the least they can do is tell me what the service was for</p> <p>I have made numerous calls with no success</p>