tH
ted H

1 reviews | Active since Dec 2011

26 Jun 2015, 10:20

POOR SERVICE VODACOM

Since 1/6/2015 I am unable to see my data balance on my secondary number (internet useage) website says \We have technical difficulties please try again later"Numerous phone calls and emails all I get is that it has been passed on to technical.How can we manage our data useage if we cannot see it online !!! maybe Vodacom would like you to go out of bundle so that OFB rates apply giving this company more profits !! terriible terrible service"""

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Replies (1)
Vodacom
Vodacom's reply26 Jun 2015, 14:49
Official
Hello hammote1,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team