bB
baartmra B
1 reviews | Active since Mar 2017
28 Sept 2021, 13:40
Poor service Vodacom
Been without Internet for 2 days. Called the customer care division responsible and the same answer, busy working on it. The latest? Called and told the consultant we 2 days off and this is the 6th call. She ask? Has the Vodacom unit been installed already. So I guess the previous internet ws for free or we connected to Vodacom through our thumbs.
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Vodacom's replyOfficial
28 Sept 2021, 14:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Sept 2021, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team