MM
Mercedes M

1 reviews | Active since May 2023

05 May 2023, 11:38

Poor service vodacom

Tried to open a simple contract after moving back from a short period overseas. Less than 1 year. Told different stories as to why I cannot qualify. I am a medical specialist with a decent salary and a clear credit score. Was given the run around for the last month. Spent thousands of Rands on my previous contract with vodacom. I will be taking my service to MTN, and will move over all receptionist and immediate family members as well. Obviously a few thousand rands is not worth it vodacom.

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Replies (1)
Vodacom
Vodacom's reply05 May 2023, 11:53
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team