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Shoba S

1 reviews | Active since Jan 2017

03 Aug 2019, 09:12

Poor service Vodacare Westgate

Upgraded my cell phone contract on 06 July 2019. What the consultant advised me on and what my billing showed thereafter was completely different. When i returned to the store he denied having said prices which he mentioned on 06 July. I had to do an upgrade and pay a higher price to get the minutes to suit my needs. The same consultant told me I would pay R650 all inclusive per month. Checked my bill this morning on the app and it reflects a higher amount! Back to vodacom today to sort this out. Vodacare Westgate, your service is terrible. PLEASE TRAIN YOUR CONSULTANTS!!!!!

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