1 reviews | Active since Mar 2009
Poor service - very disappointing
I have been trying to contact the Vodacom centre for 3 days now. I have held on 3 times for an hour each time and then the call cuts automatically. I have sent 2 call backs and received confirmation that they would call me within 24hours and still nothing. What is the use of having a contact centre if you can not contact them...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Basheer,
Thank you again for taking the time to voice your enquiry & for taking my call earlier. Kindly note that this matter was resolved.
Regards
RO
Good Day Basheer,
Thank you again for taking the time to voice your enquiry & for taking my call earlier. Kindly note that this matter was resolved.
Regards
RO