NT
Nesamvuni T

1 reviews | Active since Dec 2016

08 Jan 2021, 14:07

Poor service very disappointed

Very poor service from a big company failing to do simple thing to cancel subscription they just told me to deal with it where will I start to whom the just told me the cant cancel it I can not live a life of phoning customer service now and then

0
Replies (2)
Vodacom
Vodacom's reply08 Jan 2021, 14:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
NT
Nesamvuni T's update11 Jan 2021, 11:26
Reviewer Update
I don’t have any hope with you guys you have 800 plus complains of the same nature since January 2021 but only two has been resolved