BN
Brendan N
1 reviews | Active since Apr 2019
03 Apr 2019, 19:20
Poor Service Useless Staff
So i literally got pestered by Vodacom business sales team last week Wednesday and Thursday for a Wifi Router 20GB for R200 a month on the end of the day i took the contract... Now im sitting with a wifi router that doesnt work at all the sim card the provided isnt registered nor Rica and as i was told i cant just plug the router in and it wil work... The sales lady who annoyed me cant the problem now so i rate her useless and she doesnt come back to me and now one can assist...
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Apr 2019, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2019, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Apr 2019, 13:59Dear Brendan,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply04 Apr 2019, 13:59
Official
Dear Brendan,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,
BN
Brendan N's updateReviewer Update
06 Apr 2019, 16:12It hasnt been resolved so you should make sure if it was resolved before you lie on the internet
BN
Brendan N's update06 Apr 2019, 16:12
Reviewer Update
It hasnt been resolved so you should make sure if it was resolved before you lie on the internet