Poor Service - upgrade

<p>On the 28th Sept 2016 I phoned the online next day delivery to upgrade my contract - I have decided to take the Power tab 10 -only to relise that it's out dated - I phoned back in less than a half hour to change to the Samsung Galaxy E9.6 they confirmed that all was changed and inorder. The order number I received was for the old tab the next day I phoned Voda again to make sure all is inorder for the Samsung they confirmed. - Then Ram try to contact me on the 4th of Oct for delivery - only to find out it's the old tab they said oky they going to stop delivery and return to vodacom that same day, the next day I phoned o they only going to return today. On the 10th Oct I phoned ram gave them my order number - they said that order number are for the Power tab 10 I need to phone Voda for new order number - I phoned no they can not give me new order number the upgrade first need to be cancelled then a new one can be opened they have sent me a ref number to request to cancell upgrade - only when I get sms that it was cancel I can phone back to arrange for the Samsung today is the 13th Oct no SMS received yet this is alot of BS!!! why did Voda sent out the wrong Tab if they confirmed that it was changed I can understand If I phoned the next day --------I need this to be sorted ASAP it's Poor service never expected this from Vodacom.</p>