1 reviews | Active since Oct 2017
Poor service & unwilling to resource a billing query
In November 2016 I opened a cell phone contract at a vodacom branch in waterfront mall bloemfontein. The December bill came including the November bill already billed and paid. I have been trying in vain to reverse the incorrect billing and get a refund, all in vain. The consultant (maureen serwalo)attitude has been despicable .
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team