Poor service, unreliable and *********** staff.

I am a disgruntled customer, I've been with Vodacom for many years now and really am disgusted by the poor service I've received, online purchases are supposed to be easier but that is definitely not the case here. I ordered an Iphone 6 on Monday 4 March 2019, I got an email that an agent would contact me shortly for more information which never happened. I then had to make countless phonecalls on Tuesday 5 March 2019 and finally got through to a gentleman named Rodwell Biggar, He told me that I needed to submit certain documents for the order to be approved, which I did and still had to follow up the next day on the status to which he said the order still needed to be approved, Rodwell asked me if he could call me on Thursday only to tell me that the deal was no longer the same price for the phone and asked me if I accepted the new price to which I declined as I ordered it as it was advertised and he told me he was working on trying to get the original deal for me. I then emailed him another choice that I would accept as I really just need to get the phone for work purposes and now I'm being thrown completely off. Nothing from him thereafter. Today is Friday the 8 March 2019, he mailed me telling me he would call me today and no word from him, I'm extremely frustrated as I would have to wait even longer as he probably doesn't work on weekends, I'm no longer interested in having anything to do with Vodacom, they have wasted so much of my time and I have lost out on work because of this whole ordeal, it would've been easier going into a store and getting a phone.