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Xolile H
1 reviews | Active since Nov 2021
08 Apr 2025, 11:41
Poor service, unprofessional call center agent
@Vodacom poor service and unprofessional call agents, I’ve been calling your company daily for the past two weeks for a fibre relocation and I get different stories on every call. I need my fibre for work, please come to the party. You put me on a contract I didn’t agree to
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Vodacom's replyOfficial
08 Apr 2025, 12:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2025, 12:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Xolile H's updateReviewer Update
10 Apr 2025, 10:50Hi Vodacom
Are you ever going to install my fibre or must I give up.
Are you ever going to install my fibre or must I give up.
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Xolile H's update10 Apr 2025, 10:50
Reviewer Update
Hi Vodacom
Are you ever going to install my fibre or must I give up.
Are you ever going to install my fibre or must I give up.