KB
Kagiso B

1 reviews | Active since Nov 2017

05 Dec 2023, 08:59

Poor service, unhappy customer

Vodacom gave me a wrong contract, when applying i wanted the 1TB black Friday special but i was told I don't qualify for it, then the consultant said he will give me 800GB together with a router but only sim card was delivered and the data is 400GB instead of 800GB we agreed on. I wish i can get a record of my call... I'm so disappointed

0
Replies (1)
Vodacom
Vodacom's reply05 Dec 2023, 09:57
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team