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Ashley M
1 reviews | Active since Feb 2021
28 Jun 2021, 08:45
Poor Service Ticket No:SO***
Vodacom Fiber department is struggling to re-connect a line at a new premises given to them, a month later I am still being sent from pillar to post..
they are poor in service delivery and I wouldn't recommend them to the public to outsource them
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
28 Jun 2021, 12:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jun 2021, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Ashley M's updateReviewer Update
02 Jul 2021, 09:22Now Vodacom Fiber will contact me after 72 Hours. That's the SMS I got. How useless is that!
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Ashley M's update02 Jul 2021, 09:22
Reviewer Update
Now Vodacom Fiber will contact me after 72 Hours. That's the SMS I got. How useless is that!
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Ashley M's updateReviewer Update
08 Jul 2021, 07:47After promises from vodacom 72 hours I still wait what is wrong with this company?
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Ashley M's update08 Jul 2021, 07:47
Reviewer Update
After promises from vodacom 72 hours I still wait what is wrong with this company?
image.png 36.82 KB
image.png 37.57 KB
image.png 36.82 KB
image.png 37.57 KB