TL
Trish L

1 reviews | Active since Apr 2017

19 Apr 2017, 12:15

Poor service that it is non existent

<p>I have blocked my data sim card and after speaking to seven people I am unable to unblock my simcard. No one at Vodacom is able to assist to find a solution to a problem that is so simple. Here I come MTN where services comes with a smile and it is excellent service.</p>

0
Replies (1)
Vodacom
Vodacom's reply19 Apr 2017, 12:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team