PS
Patrick S
1 reviews | Active since Nov 2011
21 Aug 2023, 19:33
Poor Service that is costing me R800pm
A service provider like Vodacom has never ripped me off. The fibre service has from poor to a state of nothing. I am on a 50/25 uncapped fibre service that has never worked once in the last four weeks. I have been complaining almost daily while Vodacom is happy to take R800 every month from my account for a never delivered service.
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Vodacom's replyOfficial
22 Aug 2023, 08:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Aug 2023, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team