TM
Thulisile M
1 reviews | Active since Apr 2013
11 Jan 2021, 16:30
Poor service still waiting for my refund
Vodacom double debit my account without my consent, when I call them they promised to refund it more than 14 days. I’m so disappointed in their service they promised me that I will get my money on the 5/01/2020
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Vodacom's replyOfficial
12 Jan 2021, 07:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2021, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team