TG
Theresa G

1 reviews | Active since Feb 2020

09 May 2020, 15:45

POOR SERVICE! Stay away from Vodacom!

After everything that happened; Poor customer service; Vodacom Fibre customer care not knowing how to do their job; 2 Months without Wifi even tho we paid every month. No email of apology no phone call no nothing. This is the first time I have seen a company not care about their clients. All I know is after the lock down i will cancle our Fibre with Vodacom. And NEVER recommend them to anyone. Poor poor service you should be ashamed of the employees you have!

0
Replies (1)
Vodacom
Vodacom's reply10 May 2020, 02:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team