TG
Theresa G
1 reviews | Active since Feb 2020
09 May 2020, 15:45
POOR SERVICE! Stay away from Vodacom!
After everything that happened; Poor customer service; Vodacom Fibre customer care not knowing how to do their job; 2 Months without Wifi even tho we paid every month. No email of apology no phone call no nothing. This is the first time I have seen a company not care about their clients. All I know is after the lock down i will cancle our Fibre with Vodacom. And NEVER recommend them to anyone. Poor poor service you should be ashamed of the employees you have!
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Replies (1)Vodacom's replyOfficial
10 May 2020, 02:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2020, 02:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
