POOR SERVICE STAFF VODACOM FIBRE

My experience with the extremely poor customer service offered by vodacom for my firbre line is shocking.

I contacted vodacom customer care regarding information , as to when my fibre line would be installed, after waiting for my prescribed 30 days for installation already, only to be put on hold by the consultant for 15 minutes at a time while she attemts to find out whats going on with my installation. After 40 minutes on my phone I was barely past my order number/ID and I still had no new information on my installation.

What total incompetance, not to mention waste of time and airtime, I was forced to end the call as I was tired of wating endlessly for an answer...BE AWARE OF VODACOMS INCOMPETENCE, POORLY TRAINED STAFF, AND UNPROFESSIONAL WORK ETHIC!