JB
Jana B

1 reviews | Active since Feb 2017

24 Jul 2017, 21:50

Poor service second logged from 4 days ago

<p>4 days ago I complained. Still nothing from the pathetic useless network managers who does not contact you. Regardless how many calls have been logged escalated etc. If you are not a manager from the network department please do not bother. Let's see how many times I have to post until my query will be resolved. </p> <p> </p> <p>Since February 2017... been sent from pillar to post. But this is what you get for being a loyal customer for over 10 years. Money and money is the only thing you want.... zero service... o yeah you are to pathetic to realise you are providing such pathetic useless services. Do us all a favour and get the right people to do as requested on my profile.</p>

0
Replies (2)
Vodacom
Vodacom's reply25 Jul 2017, 06:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

JB
Jana B's update25 Jul 2017, 17:52
Reviewer Update

No one has contacted me. Please can some call Me?