Poor service. Rustenburg branch

<p>My friends phone was ******. She had to blacklist her number for insurance purpose. They went on Monday 9 May 2016. They switched off her phone. She is an elderly person that is totally dependent on her phone. They assured her the phone will work again after 24 hours and assured her that the phone was switched offoff. The next day the phone was still not working. It was never switched off. They then told her to wait another 24 hours which is today. Its still not working. Very very poor!!! </p>