DK
Deidré Kotzé
1 reviews | Active since Jun 2022
16 Jun 2022, 13:48
Poor service relating to an upgrade
I have been a Vodacom client for more than 20 years. I am now cancelling my contract to mve to another service provider. Have been trying to do an upgrade since January without any luck. Staff ***********. Especially very poor experience at the Norwood Vodacom store.
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Vodacom's replyOfficial
16 Jun 2022, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jun 2022, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team