AM
Altricia M
1 reviews | Active since Jul 2016
17 May 2023, 16:07
Poor service received from vodacom
such poor service we are receiving from Vodacom My dad decided to get Vodacom wifi installed at home He went trough to the store and they sold this plan whereby he was promised that it has the best connectivity, ect we waiting so long for it to arrive, upon arrivial we found that once you go out the door the connection cuts we have been leasing with Tshepo(from the store) and Neo ***) no joy still sitting with the same problem the only thing that is on point is them debiting my dad’s account must say the service sucks big time and we are left with no other option but to cancel For more information please call my dad (Joseph Rakgosi Mogodiri on *** Or myself on ***
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Replies (1)Vodacom's replyOfficial
18 May 2023, 07:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 May 2023, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
