Poor service provider with no assistance
I cancelled my contract ± 5 years ago, by going to Cell C to take over my contract from Vodacom.
Cell C had that stage the specials running, they will buy over the contract and do a payment to Vodacom. After months being with Cell C, and the Consultant at Alberton City branch from Cell C did explain to me, they will settle the account with Vodacom, he walked with me to Vodacom to get settlement, of which was then never done by Cell C. Complains to Cell C was done years ago, and as usual, they got themselves out of this for apparently the staff member, was incorrect and I was sitting with this. Eventually I made arrangements with Vodacom of which But to get hold of them, sending them emails, no reply no help. According to my arrangements and my amounts being debit all the amounts was paid, but they don't reply to your email.
Any idea where to get hold of them or contact details. holding on at their call centre is a nightmare, and sending emails to all available emails I have, also no reply.
This is ridiculous will never do business with them ever.
Marlene
