LT
Lindiwe T
1 reviews | Active since Oct 2024
12 Oct 2024, 14:38
Poor service provider
My name is lindiwe and I want to lodge a complaint about vodacom vps payment services I bought a pocket speed point from vodacom did use for long then my business funds were frozen then they say I should send proof of payments wish I did but still no one has come back to me since 2022 and I haven't got paid
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Oct 2024, 16:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Oct 2024, 16:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
LT
Lindiwe T's updateReviewer Update
24 Oct 2024, 23:58To the vodacom team as you know the time frame of my complain that is all I could provide to as proof that you guys. Wanted wich I know it's evidence enough so unfortunately i can't send you anything else than what I sent you when you guys blocked my machine
LT
Lindiwe T's update24 Oct 2024, 23:58
Reviewer Update
To the vodacom team as you know the time frame of my complain that is all I could provide to as proof that you guys. Wanted wich I know it's evidence enough so unfortunately i can't send you anything else than what I sent you when you guys blocked my machine