Poor Service / Poor Repairs / Poor Handsets

I took my new Samsung Galaxy A5 in for repairs on the camera, which didnt come into focus when a photos was taken, at Vodacom in Kollonade (next to the Game).<br> Once I collected the phone and put everything back together, I noticed that the phone is not picking up my memory card.<br> I decided to call the call centre on 111. They advised me to take the phone to Vodacom @ Midrand as they will assist immediately.<br> I drove all the way to Midrand Vodacom only to be told that the phone must be booked in again, without them even looking at the phone. They informed me that it will take a max of 4 days then I will receive my phone back. When I contacted the repair centre on the 3rd day, they informed me that it is going to take 7 - 14 days, according to them there is no period such as 3 - 4 days.<br> This has been an ongoing problem with all of the handsets that I receive from Vodacom. My history can be checked, on their system, and same will be confirmed. This is costing me a lot of travelling costs to take my phone in everytime.<br> I am now paying for the luxuries of a Galaxy A5 but have to use a 2nd hand Blackberry. They refuse to replace my phone.<br> This is a huge inconvenience and is costly.