Poor service, Poor quality of service!!! What a *******

Going on 8 months now I am paying for a 200MB Fibre line but only getting 100MB up\down. I have logged several cases with Vodacom and everytime it is a repeat process. Do speed tests, take screenshots, email them back. Then nothing. Same checks\same tests. Then nothing. *** is going on? The most recent ticket logged stating that if this is not resolved then my arrorneys is getting involved, and the ticket is automatically closed. I am done with this bull**** f#cking company amd service. I phone the call centre and the background is like a party going on, laughing, chatting away. No regard for professionalism or respect for the agents on the phone with clients!!! Everyone of you need to be introduced to what quality service is and should be because you do NOT have a clue.