1 reviews | Active since May 2015
Poor service - please review email referenced 003S~SCR4
Good day Vodacom,
Please note that i will not be responding to your automatic email requesting the following information:
Please reply to this email with these three bits of personal information:
1.ID number or Company Registration Number for corporate accounts 2.Bank name and account type 3.Physical or postal address that appears on your account
I spent the better half of my lunch hour on the line with your agents and did not receive any help from the second agent. I refer you to the email sent to your customer care address for your attention and feedback - reference number 003S~SCR4.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
