DU
Donovan U

1 reviews | Active since Feb 2019

01 Apr 2020, 18:44

Poor service once again. Boo you Vodacom

I'm currently a decently long term client. I upgraded at the start of this year. Once again I'm belong over charged.

Contract that I signed for was for around R600, heat I'm being charged over R1050 each month!

Once again pathetic service, I have spoken to the manager/vodacom rep that signed the forms with me and constant excuses of feedback to be given at a later date. I have all communication as well. I expect this to be dealt with timeously.

0
Replies (1)
Vodacom
Vodacom's reply02 Apr 2020, 11:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team