POOR SERVICE ON TERMINATIONS

1. I called Vodacom in April to terminate my contract. The agent said the best time to call is the 1st of June to serve 30 days notice. Since my contract end date even on the Vodacom app is 2nd of July 2026 2. I called this morning to give notice, I am told they will terminate my contract on the 30 of July. Meaning August I will still be paying for an extended contract. 3. They failed to answer my question with regard to handset installment. When they said they want me to enjoy the benefits till 30 July 2026. 4. The very same come tells me I am actually qualifying for 60% off if I upgrade. 5. Because I want to cancel they extend my contract.