ZK
Zahir K

1 reviews | Active since Oct 2017

09 Oct 2017, 09:36

POOR SERVICE ON REPAIRS

I booked my iphone7+ 5 times into Vodaworld and each tym phone comes back worst, this is PATHETIC AND DISGUSTING service for A SO CALLED LEADER in the Mobile industry. They dont value clients and cheat us. I am really lost dont know what to do anymore sent a mail ********** on Wednesday 04/10/2017 and no response.

Thinking of porting all my 25 contracts.

0
Replies (3)
Vodacom
Vodacom's reply09 Oct 2017, 10:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

ZK
Zahir K's update09 Oct 2017, 10:29
Reviewer Update
I HOPE TO GET A CALL
ZK
Zahir K's update09 Oct 2017, 12:25
Reviewer Update
No call received this is shocking you use the same trick every time to show people you care on your 1st reply and thereafter you dont honor your response. Disgusted