1 reviews | Active since May 2011
Poor Service On New Contract Application
Good Day
Kindly assist as I have recently done an online contract application and I was advised by the callcentre that an agent will contact me in due course yesterday between 5-6pm some tried to contact me twice they left a voicemail I tried to contact the person and landed up back in customercare where I am getting a run around and no proper assistance this is delaying the process of me getting the cellphone delivered due to negligence and poor service from Vodacom side
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Kovin,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed.
Regards
RO
Good Day Kovin,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed.
Regards
RO