JP
Janine P

1 reviews | Active since Jul 2021

07 Jul 2021, 12:51

Poor service on ***** case

It's been months trying to clear my name due to ********** transactions which the ***** division confirmed. No one gets back to me. It's always me having to call and mail to the point where I don't get a response. As for your telephonic system, i do not have a vodacom number that I'm querying, because I do not have a cellphone contract. No word from the legal department who flagged me for not paying my supposed contract.

0
Replies (1)
Vodacom
Vodacom's reply07 Jul 2021, 14:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team