SG
Samuel G
1 reviews | Active since Jul 2011
13 Aug 2024, 15:19
Poor service on early cancellation of a contract
I processed an early cancellation on the 28th of May 2024; when making an inquiry, I am told that they are escalating the cancellation.
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Vodacom's replyOfficial
14 Aug 2024, 08:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Aug 2024, 08:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team