Poor service of phone upgrade

<p>On the 8th February I placed an upgrade order for a replacement phone. To date I have had nothing but a runaround from Vodacom with no-one taking responsiblity for the non -delivery of the phone.</p> <p> </p> <p>On follow up on the 16th February - I was told the order had been cancelled. It was duly re-instated and an assurance given for delivery in 2 (two) days. I followed up again on the 22nd February - first told that it had been despatched to the courier. the courier was contact an had no record of the tracking number.</p> <p> </p> <p>I then contact three different agents at Vodacom and given differing excuses. I have repeatedly requested escalation to a supervisor or manager and for an explaination to be provided, but withour result.</p> <p> </p> <p>Beware of trusting Vodacom</p>