MV
M V

1 reviews | Active since Jul 2016

16 May 2017, 11:58

Poor service/No delivery

<p>Took out a contract with the Geat S3 as an add on, only to be told after waiting for 2 weeks that there is no stock and the ETA of new stock is unknown. WIthout constantly calling the branch and asking for assistance, no call returns or decent feedback is provided. </p>

0
Replies (2)
Vodacom
Vodacom's reply16 May 2017, 12:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MV
M V's update17 May 2017, 16:17
Reviewer Update

Thanks. Still no feedback from Hout Bay branch or the consultant.