POOR SERVICE - NO CONNECTION!

I finally decided to port to Vodocom after being with MTN for many years and now regret ever changing. <br> I phoned Vodocom telesales a week before Easter and lo and behold, still not connected!!! There was first a problem where Vodocom could not port my number because MTN delayed with my contract cancellation but that was sorted about 2 weeks later. I then immediately contacted Vodocom to continue with my application. The phoned was then delivered after many follow up calls to telesales but alas the incorrect colour phone was delivered as well as the incorrect simcard size. I was told that they will collect the cell and deliver the correct colour and sim card but approx. three weeks later, still no delivery forthcoming. After several calls to Vodocom I suggested to them and asked if I could keep the phone and then perhaps go to one of their outlets and collect the correct sim. I was told that they cannot reverse the instruction on their system and they need to collect the cell and re-deliver the correct cell. I've made countless calls to Vodocom but to date I am still not connected !!!!! so many promises and no delivery on your promises Vodocom. - Truly disappointed and despondent!!