GB
Grant B
1 reviews | Active since Nov 2019
27 Oct 2021, 14:21
Poor service - Line Trnasfer
Requested a business LTE transfer from my name to a new owner in August and got confirmation that transfer was completed on 3 September, to date the line is still in my Name and Vodacom Cannot give me answers! Dealt with a Sizwe Ntimane and Rudzani Tshilande at PCS Desk, who promised to sort my issue and its now a week later with no responses to my Mails
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Vodacom's replyOfficial
27 Oct 2021, 20:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2021, 20:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team