MI
Muhammad I
1 reviews | Active since Jan 2019
13 Apr 2021, 14:32
Poor service level
I have been reporting for poor signal in my office area in Wadeville, Germiston, no one seems to be interested in solving the problem. call drops are frequent, network speed is pathetic. I am actually tired of complaining now because it is a time waste. my contract is due for upgrade, i am thinking of changing to MTN.
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Vodacom's replyOfficial
13 Apr 2021, 21:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2021, 21:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team