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ravendran N
1 reviews | Active since Jul 2015
11 Oct 2021, 06:11
Poor service level
Poor service level. I have being promised on my contract upgrade I will receive 1000 minutes and 30 anytime GB and 20 GB night. My account is now being over charged to me its not the deal I have discussed telephonic with your consultant. I will need someone to please sort this out for my bill is being over run again
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Vodacom's replyOfficial
11 Oct 2021, 08:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Oct 2021, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team