Poor service, lack of integrity

<p>My query with regards to a migration penalty of R997.50 incorrectly levied to me was resolved (I HOPE) on 6 October 2016 (Ref: S3-G8D17-7GLCL) . However, one of Vodacom's consultants named Dominic (Emp no: 10749) (THAT IS WHAT I WAS TOLD) called me that day and told me that I will be given 1gb data for the next 3 months with October month being pro-rata to give approx 670mb. This I suppose Vodacom was trying to console me after POOR SERVICE AND WRONG DOING.</p> <p>I was promised that that was going to be actioned by him soon after that conversation, its been 11 days, STILL NOTHING HAS BEEN DONE. AGAIN, this just shows that Vodacom doesnt have integrity, they lie when it is convinient for them. </p> <p> </p> <p>Moreover, there was a monthly recuring 1gb data plan I requested to be removed from my account 2 months ago. My fifth reference number i received for this request is S3-G8D17-7GLCL. AGAIN, nothing seems to be done. </p> <p> </p> <p>Now I wonder why I took a vodacom contract, maybe I should have taken a contract with another telecom company. I have been disappointed with their services. I have told them before, but no one seems to care.</p> <p> </p> <p>GIVE ME THE DATA PROMISED BY DOMINIC (Emp no: 10749) on 6 October. Do whatb has been promised and NOT LIE to customers every time. </p>